Privacy policy

PRIVACY STATEMENT AND COOKIES POLICY
Privacy declaration
Welcome to Amacx B.V. We (Amacx B.V.) may process personal data, as referred to in the General Data Protection Regulation (hereinafter: “Personal Data”), when you visit our website amacx.nl (hereinafter: the ''Website'') and/or when you purchase products from us. orders.

In this privacy statement we explain to you how we collect, use and generate Personal Data. We also explain how these are used, shared and protected. In addition, we explain the choices you have regarding your personal data and how you can contact us about this.

This privacy statement was last amended on September 22, 2022. We consider careful handling of your Personal Data to be of great importance. Personal data is therefore processed carefully and in accordance with this privacy statement and the applicable laws and regulations.

This means that we:

  • Clearly state our purposes before we process your Personal Data, through this privacy statement.
  • Store as little personal data as possible and only the Personal Data that is necessary for our purposes.
  • Only process your Personal Data if there is a valid legal basis to do so.
  • Take the necessary security measures to protect your Personal Data. We also impose these obligations on parties that process Personal Data for us.
  • Respect your rights, such as the right to access, correct, data portability or delete Personal Data that we have processed.

What data do we process from you?
Collection and processing when placing an order

If you place an order on our Website, we request and process the following data from you:

  • First name
  • Last name
  • Address
  • residence
  • Postal Code
  • Country
  • phone number
  • E-mail address
  • Payment details

 

The basis for the processing of this Personal Data is Article 6 paragraph 1 sub b of the GDPR: the processing is necessary for the performance of the agreement between us and you. Without this information, we cannot sell and deliver the products to you. We also cannot inform you about your order without this information.

With regard to your payment details, these are sent to the banks by means of a secure connection. We do not store your payment details. The only thing we get back is a notification whether or not your payment was successful. If you return a product, we may ask you for your details in order to refund the purchase amount to your account. We can use a payment service provider for the payment. If you make a payment with PayPal, the PayPal privacy statement applies. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB

Your data will not be passed on to third parties without your permission, unless this is really necessary. We do, however, pass on your data to our service partners who we need for the settlement of the contractual relationship or service providers we use in the context of order processing. In addition to the recipients named in the relevant clauses of this privacy statement, these are, for example, the following categories of service providers: shipping service providers, payment service providers, providers of goods management services, order fulfillment service providers, web hosters, IT service providers and dropshipping dealers. In all cases we strictly adhere to the legal requirements. The size of the data transfer is kept to a minimum.

We store your aforementioned data for the duration of the warranty period, unless it is necessary by law to keep the Personal Data for longer.

Collection and processing when creating an account
You can create an account on our website. If you create an account on our Website, we request and process the following data from you:

  • First name
  • Last name
  • E-mail address

You can then add additional information to your account, such as your first name, last name, address, city, zip code, country and telephone number.

The basis for the processing of this Personal Data is Article 6 paragraph 1 sub b of the GDPR: the processing is necessary for the performance of the agreement between us and you. Without this information we do not know who you are and we cannot send you a link to set a (new) password.

We keep this data for as long as your account is active and for a period of 6 (six) months thereafter. We delete the data six (6) months after your account has been deleted, so that we can still access your data if you have any questions about your account. We will make an exception to the six (6) month period if it is necessary by law to retain the Personal Data for longer.

Logging
We use logging on our Website. Logging is the automatic recording of certain data.

You can visit our Website without actively providing any personal information. Every time you visit our Website, usage data is transferred via your internet browser and log data (server log files) are stored. This stored data includes, for example, the name of the page visited, the date and time of the visit, the amount of data transferred and the requesting provider. We may also process your IP address.

This data serves exclusively to ensure the trouble-free operation of our website and to improve our offer. The log files are used, among other things, to manage the Website, to keep track of visit and usage statistics and to prevent abuse of the Website.

The log data will be pseudonymised as much as possible. That is, the log data cannot be linked to you without the use of additional data.

The basis for the processing of this Personal Data is Article 6 paragraph 1 sub f of the AVG: we have a legitimate interest in this processing.

We store the log data for a maximum of 30 (thirty) days. We make an exception to this period if it is necessary by law to retain the Personal Data for a longer period of time.

 

Newsletter
You can subscribe to our newsletter by providing your e-mail address and/or by indicating that you would like to receive it when creating an account. In the newsletter you can read news, information about offers and information about our products. The basis for the processing of this Personal Data is Article 6 paragraph 1 sub a AVG: you have given permission for the processing of Personal Data. We store this data for this purpose as long as your subscription to the newsletter is active.

After subscribing to the newsletter, your e-mail address will automatically be added to the list of subscribers. Your email address will be kept for this purpose until you unsubscribe from the newsletter. Every newsletter contains an unsubscribe link with which you can cancel the subscription to the newsletter.

Collection and processing when using the contact form
When using the contact form, we collect your Personal Data (name, e-mail address, message text) only to the extent that you have provided it to us. The data processing is necessary so that we can contact you. By sending the completed contact form you agree to the processing of the data sent. The processing therefore takes place with your consent on the basis of Article 6 paragraph 1 sub a GDPR.

You can withdraw your consent at any time by notifying us without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.

We keep this data until we have contacted you and for a period of 6 (six) months thereafter. We delete the data six (6) months after we have contacted you, so that we can still access your data in case of any follow-up. We will make an exception to the six (6) month period if it is necessary by law to retain the Personal Data for longer.

 

Use of Google reCAPTCHA
On our Website we use the service reCAPTCHA from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States; "Google"). This service serves to distinguish whether the input is made by a person or by automated means. The service includes the transmission to Google of your IP address and any further data required by Google for the reCAPTCHA service. For this purpose, your input will be sent to Google and further processed there. Your IP address will be shortened by Google within the member states of the European Economic Area, after which it will only be sent to the United States. The shortened IP address cannot be traced back to you. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and only shortened there. The IP address transmitted by your browser as part of this service will not be combined with other Google data. For data transfers to the United States, appropriate safeguards have been put in place to enable the transfer. The basis for the processing of this Personal Data is Article 6 paragraph 1 sub f of the AVG: we have a legitimate interest in this processing. In this way we can prevent misuse of our Website. We recommend that you read Google's privacy statement.

Passing on the email address to shipping companies for shipping status information
As part of the contract processing, we pass on your e-mail address to the transport company, provided that you have expressly agreed to this in the ordering process. The purpose of the transmission is to inform you about the shipping status by e-mail. The processing takes place with your consent on the basis of Article 6 paragraph 1 sub a GDPR. You can withdraw consent at any time by notifying us or the transport company without affecting the lawfulness of the processing carried out on the basis of consent until its withdrawal.

Use of an external goods management system
We use an external goods management system to process your order. We store the data that we collect when you place an order in this external goods management system. We use the Exact Online system for this. Exact Online is located in Delft, the Netherlands.

COOKIES
Our site uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a visitor's computer system. When a visitor visits our Website, a cookie may be stored on the visitor's operating system. This cookie contains a characteristic string that allows a unique identification of the browser when the Website is called up again. We use cookies to make our Website more user-friendly, effective and secure.

In addition, cookies enable our systems to recognize your browser, even after a page change, and to provide services to you. Some features of our Website cannot be provided without the use of cookies. For this it is necessary that the browser is recognized, even after a page change.

In addition, we use cookies on our Website to analyze the surfing behavior of our page visitors.

We also use cookies to be able to approach visitors of other websites afterwards with targeted, interest-oriented advertising.

The processing is done on the basis of Article 6 paragraph 1 sub f AVG for the purpose of the legitimate interest in the above-mentioned purposes.

The data collected from you in this way is pseudonymised by technical precautions. It is therefore no longer possible to link the data to your person. The data is not stored together with other personal data from you. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transfer of the data stored in them. Already saved cookies can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of our Website to their full extent.

Via the links below you can find out how you can manage (including deactivate) cookies in the most important browsers:

  • Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
  • Internet Explorer: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
  • Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
  • Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

Use of Google Analytics
On our Website we use the web analytics service Google Analytics from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States; "Google"). The purpose of data processing is to analyze our Website and its visitors. On our behalf, Google will use the information obtained to analyze your use of the Website, to report on the activities on the Website and to provide further services to us in connection with the use of the Website. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.

Google Analytics uses cookies that enable an analysis of your use of the Website. The information generated by the cookies about your use of the Website is generally transferred to a Google server in the United States and stored there. We have asked Google to anonymize your IP address as soon as possible. As a result, your IP address will be shortened by Google within the European Economic Area before being transferred to a server in the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. When shipped to the United States, appropriate safeguards have been put in place to enable the transfer. The processing takes place on the basis of Article 6 paragraph 1 sub f GDPR. We have a legitimate interest in keeping statistics about the use of our Website for analytical purposes.

You can prevent your browser from storing cookies through the relevant technical settings of your browser. We would like to point out that in that case you may not be able to make full use of all functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by clicking the following link (https://tools.google.com /dlpage/gaoptout?hl=en) available plug-in to download and install. You can install an opt-out cookie to prevent Google Analytics from collecting data that is sent between your devices. Opt-out cookies prevent your data from being collected when you visit this web page. For full functionality, you must install the opt-out for all your systems and devices. Click here to install the opt-out cookie: Disable Google Analytics.

We recommend that you read Google's privacy statement.

Use of Affiliate Marketing Systems
On our website we use an affiliate marketing tool. The purpose of data processing is to manage and analyze visitors resulting from active affiliate campaigns. For this purpose, data is collected and stored. Using this data, user profiles can be created under a pseudonym. Cookies can be used for this. With cookies, the internet browser and the user can be recognized again. The data collected with the affiliate tool will not be used without the consent of the data subject to personally identify the visitor to this Website and will not be combined with other personal data.

The processing takes place on the basis of Article 6 paragraph 1 sub f AVG from the legitimate interest of a demand-oriented and targeted design of the Website.

Use of Marketing tools
On our Website we use analytics, marketing and sales tools. The purpose of data processing is to analyze this website and its visitors. For this purpose, data is collected and stored. User profiles can be created using this data. Cookies can be used for this. With cookies, the internet browser can be recognized again. The data collected with the marketing tool technologies will not be used to personally identify the visitor to this website without the separate consent of the data subject and will not be combined with personal data about the bearer of the pseudonym. The processing takes place on the basis of Article 6 paragraph 1 sub f AVG from the legitimate interest of a demand-oriented and targeted design of the Website.

Use of Google AdSense
On our website we use the AdSense function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States; "Google").

This function serves to rent advertising space on the website and targets visitors to the website with interest-based advertising.

This feature allows visitors to the provider's website to receive personalized, interest-based advertising messages from the Google Display Network. In doing so, Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website is usually transferred to a Google server in the United States and stored there. In such cases, appropriate safeguards have been put in place for such transfer. Google will pass this information on to third parties if necessary, insofar as this is required by law or insofar as third parties process this data on Google's behalf. Under no circumstances will Google associate your IP address with other Google data.

The processing is carried out on the basis of Article 6 paragraph 1 sub f AVG from the legitimate point of view for the above purpose. 

You can permanently disable the use of cookies by Google by downloading and installing the plug-in offered there via the following link: https://support.google.com/ads/answer/7395996?hl=en.

In addition, you may also disable the use of cookies by third parties by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and reading the additional opt-out information described there.

You can also prevent your browser from storing cookies via the settings of your browser. We would like to point out that in that case you may not be able to make full use of all functions of this website.

We recommend that you read Google's privacy statement.

Application of Facebook plugins
This Website uses plug-ins from the facebook.com social network operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States (“Facebook” ).

If you call up the website of our website equipped with such a plug-in, a connection to the Facebook servers is established and the plug-in is displayed on the website by means of a message to your browser. This tells the Facebook server which of our websites you have visited. If you are logged in to Facebook as a member, Facebook will assign this information to your personal Facebook user account. When using the plug-in functions (e.g. clicking the "Like" button, leaving a comment), this information is also assigned to your Facebook account, which you can only do by logging out before using the plugin can prevent.

If you do not want Facebook to immediately assign the collected information to your Facebook profile, you must either log out of Facebook before visiting our page or load the Facebook plugins on our website by using a "Facebook blocker". block websites.

You can find more information about the collection and use of data by Facebook, about your respective rights and options for protecting your privacy in Facebook's privacy policy: https://www.facebook.com/policy.php

Use of Google ''+1'' button
On this website, the “+1” button of the social network Google Plus of Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043 United States, (hereinafter referred to as “Google”) is used. If you access pages of our website that are provided with the “+1” button, a connection is made to Google servers in the United States and the button is displayed on the website by a message to your browser. Both your IP address and the information about which of our websites you have visited are transferred to the Google server. This applies whether you are registered with Google or logged in or not. A transfer also takes place for non-registered or not logged-in users. The “+1” button is not used to register your internet visit. Google does not permanently note your browser history when you indicate a “+1” button, nor does it otherwise evaluate your visit to a page with a “+1” button. Google stores data about your visit for about two weeks for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, usernames or URLs and is not forwarded to us.

In addition, if you are a member of Google Plus and are logged in to Google Plus while using the plug-in, all information about your website visit will be associated with your Google Plus account and disclosed to other users. Also in the case of interactions that are possible with the various Google plug-ins, the corresponding information about you is collected and transferred to Google and stored. An overview of the various Google plug-ins can be found here: https://developers.google.com/+/web/

If you have made your profile publicly accessible in the Google Plus settings, your "+1" from Google can be used as references together with your profile name and your photo in Google services, such as in search results or in your Google profile or on other places on websites and advertisements on the Internet. If you do not want Google to place the collected information directly on your Google Plus profile, you must log out of Google Plus before visiting our page.

You also have the option of preventing the loading of Google plug-ins by installing the appropriate add-ons in your browser.

We recommend that you read Google's privacy statement.

Use of Addthis plugins
These internet pages use “Addthis” – plug-ins provided by the company AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, United States; hereinafter referred to as AddThis LLC. The AddThis LLC makes it possible with the “Addthis” plug-in to use so-called share buttons (Sharebuttons) with which individual web pages can be recommended via social networks on the Internet or saved with various bookmark providers (bookmarking service). You can see the different Addthis logos that the plugin contains on the following link: https://www.addthis.com/get/share/
If you call up internet pages of our website equipped with such a plug-in, a connection is made to the AddThis servers in the United States and the plug-in is suggested by a message to your browser on the internet page. Both your IP address and the information about which of our websites you have visited are transferred to the AddThis server. This is where the use of cookies comes in. Cookies are small text files that are stored locally in the temporary memory of the Internet browser of the page visitor. The cookies make it possible to recognize the internet browser again. The AddThis LLC creates anonymous user profiles from this data. These are intended to tailor online offers even better to the respective needs.

Further information on the collection and processing of the transferred data by AddThis LLC can be found at www.addthis.com/privacy/privacy-policy.

You can also object to the collection and storage of data by AddThis LLC at any time with effect for the future by setting a so-called “opt-out cookie” on the www.addthis.com website http://www.addthis.com/privacy/opt -out.

You also have the option of preventing the loading of the Addthis plug-ins by installing the appropriate add-ons in your browser.

Use of Twitter plugins
The functions of the Twitter service are integrated on our website.

Twitter is a social media portal of the company Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, (United States).

We use Twitter plugins. If you call up a corresponding website that contains such a plug-in, data will be exchanged with Twitter's servers located in the United States.

Also in the case of interactions that are possible with the various Twitter plug-ins, the corresponding information about you is collected and transmitted to Twitter and stored.

In addition, if you are a member of Twitter and are logged in to Twitter while using the plug-in, all information about your website visit will be linked to your Twitter account and shared with other users.

If you do not want Twitter to associate and combine information with the data of your Twitter account, you must log out of Twitter before visiting our website.

Further information on the collection and use of data by Twitter can be found at https://twitter.com/privacy.

Use of Pinterest plugins
This website uses plug-ins from the social network Pinterest, which is controlled by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, United States (“Pinterest”).

The various logos contained in the plug-in (e.g. “Pin-it-Button” or the “P” button) can be viewed at the following link: http://business.pinterest.com/pin-it- button/

If you access a corresponding website of our website that contains such a plug-in, a connection is established between your computer and Pinterest's servers and the plug-in is presented to your browser on the website by a message. Both your IP address and the information about which of our websites you have visited are transferred to the Pinterest server in the United States. This applies whether you are registered or logged in to Pinterest or not. A transfer also takes place for non-registered or not logged-in users. In that case, appropriate safeguards have been put in place for such transfer.

In addition, if you are a member of Pinterest and are logged in to Pinterest while using the plug-in, all information about your website visit will be associated with your Pinterest account and disclosed to other users. Also in the case of interactions that are possible with the various Pinterest plug-ins, the corresponding information about you is collected and transferred to Pinterest and stored.

If you do not want Pinterest to associate and combine information with your Pinterest account data, you must log out of Pinterest before visiting our website.

Further information on the collection and use of data by Pinterest can be found at https://policy.pinterest.com/nl/privacy-policy.

Use of Instagram plugins
These internet pages use plug-ins of the online service Instagram, which is operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States (“Instagram”).

When you call up internet pages with such a plug-in on our website, a connection to the Instagram servers is established and the plug-in is displayed on the internet page by means of a message to your browser. This transmits to the Instagram server both your IP address and information about which of our internet pages you have visited.

If you are logged in to Instagram, Instagram assigns this information to your personal user account. When using the plug-in functions (e.g. clicking the "Instagram" button), this information is also assigned to your Instagram account, which you can only prevent by logging out before using the plug-in.

If you do not want Instagram to immediately assign the collected information to your Instagram account, you must either log out of Instagram before visiting our website or use an add-on, e.g. the script blocker "NoScript" (noscript.net), for your browser to block the loading of the Instagram plug-ins on our websites.

More information about the collection and use of data by Instagram and about your related rights and options for protecting your privacy can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388.

Use of YouTube
We use the embedding function of YouTube videos from YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, United States; "YouTube").

YouTube is one with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States; “Google”) affiliate.

The feature displays videos deposited with YouTube in an iFrame on the website. The option "Advanced privacy mode" is activated. As a result, YouTube does not store any information about website visitors. Only when you watch a video is the information about it transferred to YouTube and stored there.

You can find more information about the collection and use of data by YouTube and Google and about the related rights and options for protecting your privacy in YouTube's privacy policy (https://www.youtube.com/t/privacy). 

Use of Google Maps
On our Website we use the embedding function of Google Maps maps from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, United States; "Google").

The function enables the visual display of geographic information and interactive maps.

In doing so, Google collects, processes and uses the data of visitors to the websites when they visit the pages in which GoogleMaps maps are integrated. We recommend that you read Google's privacy statement.

There you can also change your settings in the privacy center so that you can manage and protect your data processed by Google.

If necessary, your data will also be sent to the United States. For data transfers to the United States, appropriate safeguards have been put in place to enable the transfer.

You can also disable the JavaScript application in your browser. In this case, however, we point out that you may not be able to use all functions of this website to their full extent, such as the interactive map display.

Storage of your Personal Data
We do not store your data longer than necessary for the purposes of the processing.

Security of Personal Data is of great importance to us. We ensure that your data is properly secured with us. We always adapt the security and pay close attention to what can go wrong.

We ensure that only the necessary persons have access to your data, that access to Personal Data is secured and that our security measures are regularly checked and evaluated. Among other things, we take the following security measures:

  • a secure internal network;
  • physical access security measures;
  • organizational measures for access security;
  • an internal logical access control, using strong passwords;
  • automatic logging of all actions involving the Personal Data;
  • random checks for compliance with the policy;
  • purpose-bound access restrictions;
  • encryption (encryption) of (digital files with) Personal Data;
  • security of network connections via Secure Socket Layer (SSL) technology;
  • control of assigned powers.

Your rights
In the context of our processing of your Personal Data, you have the following rights, among others:

  • the right to inspect the Personal Data that we process from you;
  • if you have given permission for the processing of your Personal Data, you also have the right to withdraw this permission;
  • exercise the right to data portability;
  • the right to have errors corrected;
  • the right to have obsolete Personal Data deleted;
  • the right to object to a particular use of Personal Data.
  • If you wish to exercise these rights, please contact us. We request that you describe in your request as clearly as possible which Personal Data your request relates to.


You can only exercise your rights to the extent that the law grants you these rights. To ensure that a request has been made by you, we may ask you to enclose a copy of your proof of identity with this request. We only ask for this if we consider it necessary to identify you. We will destroy the copy of your proof of identity immediately after we have identified you.

Complaints
If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. In the Netherlands this is the Dutch Data Protection Authority.